Privacy Policy

Effective Date: February 18, 2026

Web 3.0 Soft Limited ("we", "us", or "our") operates the website, mobile applications, and related services (collectively, the "Services"). This Privacy Policy explains how we collect, use, share, protect, and retain your personal information when you use our Services, including payments processed via Stripe.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy. Continued use of our Services constitutes acceptance of updates to this Policy.

1. Information We Collect

We collect information to provide, operate, improve, and protect the Services.

a. Personal Information

You may provide us with personal information when you register, subscribe, contact support, or use certain features of our Services. This information may include, but is not limited to: full name; email address; phone number (including for SMS/text message communications where you have opted in); billing and subscription details; account credentials (e.g., username and password).

b. Payment Information

Payments are processed through Stripe, Inc. When you make a payment, Stripe collects and processes your payment card details directly. Web 3.0 Soft Limited does not store, process, or have access to your full card number, CVV, or other sensitive payment data. Stripe's collection and use of your payment information is governed by Stripe's Privacy Policy, available at https://stripe.com/privacy. We may receive limited transaction information from Stripe, such as the last four digits of your card, card type, transaction ID, and billing address, solely for account management and fraud prevention purposes.

c. Usage and Technical Information

We and our service providers automatically collect technical and usage data when you interact with our Services, including: IP address; device type and operating system; browser information; pages visited and features used; log files and diagnostic data.

d. Cookies and Similar Technologies

We use cookies, web beacons, tracking pixels, and similar technologies to analyse trends, administer the Services, track user movements, and improve user experience. Stripe may also place cookies on your device for fraud detection and security purposes during the payment process. You may manage cookie preferences through your browser settings; however, disabling cookies may affect functionality of the Services and payment processing.

2. How We Use Your Information

We use your information for the following purposes:

Service Provision and Account Management: to create, maintain, and secure your account; to provide access to subscriptions and features; to process payments through Stripe and deliver confirmations.

Service Improvement and Personalization: to analyse usage patterns and improve Services; to personalise content and functionality.

Security and Fraud Prevention: to monitor for security threats and detect suspicious activity; to protect the Services and users from fraud; to comply with Stripe's fraud prevention requirements and assist in dispute resolution for chargebacks and payment disputes.

Communication: to respond to support inquiries; to send account-related information and updates.

Legal Compliance: to comply with applicable laws, legal processes, and enforce our Terms; to meet financial reporting and anti-money laundering obligations where applicable.

Marketing Communications (Optional): we may send promotional emails or newsletters if you opt in. You may unsubscribe at any time.

3. How We Share Your Information

We may share your information as follows:

Stripe Payment Processing: we share necessary billing and transaction information with Stripe, Inc. to process payments on our behalf. Stripe is a PCI DSS Level 1 certified payment processor. Your payment data is handled directly by Stripe in accordance with their privacy and security standards. For more information, visit https://stripe.com/privacy.

Service Providers: we engage third parties to perform services such as analytics, email communications, and customer support. These providers are permitted to use your information only to perform services on our behalf.

Mobile Information and SMS Communications: No mobile information, including phone numbers used for SMS text messaging, will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Legal and Safety Obligations: we may disclose information to comply with applicable laws, respond to legal requests, or protect our rights, property, or safety. This includes sharing information with Stripe or relevant financial authorities in the event of suspected fraud or payment disputes.

Business Transfers: in connection with a merger, acquisition, sale of assets, or similar corporate transaction, personal data may be transferred to a successor entity. Any successor will be required to honour this Privacy Policy.

Aggregated or Anonymized Data: we may share aggregated or de-identified information for analytics, research, or business purposes.

Consent: we may share information for any other purpose with your explicit consent.

4. Data Retention

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and improve the Services. Transaction records and billing information processed through Stripe are retained in accordance with applicable financial regulations and Stripe's data retention policies. Once information is no longer needed, we securely delete or anonymize it.

5. Security

We implement administrative, technical, and physical safeguards designed to protect your information. These measures include access controls, encryption, network monitoring, and regular security assessments. Payment processing security is handled by Stripe, which maintains PCI DSS Level 1 compliance — the highest level of certification available in the payments industry. However, no system can guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including: access — request a copy of personal data we hold; correction — update inaccurate information; deletion — request deletion of personal data; restriction or objection — limit or object to processing; data portability — receive data in a machine-readable format.

Please note that certain payment and transaction data retained for legal and financial compliance purposes may not be eligible for deletion upon request.

To exercise these rights, contact us using the details below.

7. International Transfers

Your information may be transferred to, processed, and stored in countries other than your own, including the United States where Stripe, Inc. is headquartered. We take measures to ensure such transfers comply with applicable data protection laws, including GDPR where applicable. Stripe's cross-border data transfers are governed by their own data transfer mechanisms and privacy commitments.

8. Children's Privacy

Our Services are not directed to individuals under the age of 16 (or higher minimum age required by local law). We do not knowingly collect personal information from children. If you believe a child provided us with personal information, contact us to request deletion.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or changes to our payment processing arrangements with Stripe. The "Effective Date" at the top will be revised. Continued use of the Services after changes are posted constitutes acceptance of the updated Policy.

10. Contact Us

If you have any questions regarding this Privacy Policy, your payment data, or wish to exercise your rights, please contact us:

Web 3.0 Soft Limited
85 Great Portland Street
Westminster, W1W 7LT
United Kingdom
Phone: +44 7441 424350
Email: support@app-for-security.com

For questions specifically related to payment data processing, please also refer to Stripe's Privacy Policy at https://stripe.com/privacy.